Reporting Channel

Grupo Casas Bahia’s Whistleblowing Channel

Whistleblowing Channel Contact Information:

Telephone: 0800 450 450 4

Website: www.canaldedenuncia.grupocasasbahia.com.br;
E-mail: canaldedenuncia@casasbahia.com.br;

Channel is available 24 hours/7 days a week. Whistleblowing can be anonymous, and the company ensures the non-retaliation of good-faith whistleblowers.

Grupo Casas Bahia’s Code of Ethical Conduct ensures that whistleblowing, suggestions, or complaints received over events to infringe rules of conduct are guaranteed total secrecy, confidentiality, and impartiality, and whistleblower can opt for anonymity and continue providing clarifications through a protocol number informed during registration of incident with an external channel.